SHIPPING

Orders are carefully prepared and shipped to the address provided during checkout. Shipping times may vary depending on your location and the availability of the products ordered.

ORDER PROCESSING

Orders are processed after payment confirmation. Once your order has been shipped, you may receive an update with the relevant delivery information.

DELIVERY

Delivery times may vary depending on the destination and the shipping provider. Delays may occasionally occur due to circumstances outside our control.

RETURNS

If you wish to return an item, please contact us before sending the product back. Returned items must be unused, in their original condition, and with the original packaging and tags where applicable.

NON-RETURNABLE ITEMS

Products that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a return.

REFUNDS

Once a returned item has been received and inspected, we will inform you whether the refund has been approved. Approved refunds will be processed through the applicable payment method.

CONTACT US

For questions about shipping or returns, contact us at info@luxora-eg.com or via WhatsApp at +20 10 98700725 .